Last updated: March 1, 2025

1. Who We Are

QC Webworks (“we,” “us,” or “our”) is a web design and development company based in the Quad Cities, Illinois/Iowa area. Our website is qcwebworks.com. You can reach us at hello@qcwebworks.com or by phone at.

2. Information We Collect

We collect information you provide directly to us, including:

• Contact form submissions: name, email address, phone number, business name, and any message content you include.
• Email correspondence: any information you include when contacting us by email.
• Phone calls: information you share during a consultation or discovery call.

We also collect certain information automatically when you visit our website, including:

• IP address and general geographic location
• Browser type and version
• Pages visited and time spent on each page
• Referring URLs
• Device type (desktop, mobile, tablet)

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide services you request
• Send project updates, proposals, and invoices
• Improve our website and services
• Comply with legal obligations

We do not sell, rent, or share your personal information with third parties for their marketing purposes.

4. Cookies and Analytics

Our website may use cookies and similar tracking technologies to analyze site traffic and improve user experience. We may use tools such as Google Analytics to understand how visitors interact with our site. These tools collect anonymized data and are subject to Google's own privacy policy.

You can disable cookies in your browser settings. Doing so may affect certain features of this website.

5. Third-Party Services

We may use third-party services to operate our business, including:

• Google Analytics — website traffic analysis
• Google Workspace — email and document storage
• Stripe or similar payment processors — for invoicing and payment collection

Each of these services has its own privacy policy and data practices. We encourage you to review them.

6. Data Retention

We retain your information for as long as necessary to fulfill the purposes described in this policy, maintain business records, and comply with our legal obligations. Contact form submissions are retained for up to two years. Client project files and communications are retained for a minimum of five years.

7. Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of marketing communications at any time

To exercise any of these rights, contact us at hello@qcwebworks.com.

8. Data Security

We take reasonable precautions to protect your information from unauthorized access, use, or disclosure. Our website uses HTTPS encryption. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date at the top of this page. Your continued use of our website after any changes constitutes acceptance of the revised policy.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

• Email: hello@qcwebworks.com
• Phone:
• Address: Quad Cities, Illinois/Iowa